Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

Last updated: January 15, 2026

Our Privacy Principles

How we protect and respect your data

Data Encryption

All data is encrypted at rest and in transit using industry-standard protocols

Transparency

Clear visibility into what data we collect and how we use it

User Control

You have full control over your data with easy-to-use privacy settings

Your Data Rights

Under data protection laws, you have the following rights:

Right to Access your personal data
Right to Rectification of inaccurate data
Right to Erasure ('Right to be Forgotten')
Right to Restrict Processing
Right to Data Portability
Right to Object to processing

Complete Privacy Policy

Full privacy documentation

Privacy Policy

We are committed to protecting your privacy and ensuring you have a positive experience on Eduroot.

Information We Collect

We collect information about you in several ways:

  • Account Information: Name, email, phone, institution name, and contact details.
  • Know Your Customer (KYC): ID documents, tax information, and bank details.
  • Student and Staff Data: Names, contact information, academic records, and attendance.
  • Usage Data: How you interact with Eduroot.
  • Device Information: IP address, browser type, device type, and operating system.

How We Use Your Information

  • To provide and improve our services.
  • To verify institution identity and prevent fraud.
  • To manage user accounts and send updates.
  • To process payments and invoices.
  • To comply with legal and regulatory requirements.
  • To analyze usage patterns and improve user experience.

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Restrict processing of your data.
  • Receive a copy of your data in a portable format.

Contact Us

If you have questions about this privacy policy, please contact us at privacy@eduroot.com

For urgent data protection concerns, please contact our Data Protection Officer at dpo@eduroot.com

Data Protection Inquiries

Have questions about how we handle your data? Our Data Protection Officer is here to help.

General Privacy

privacy@eduroot.com
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